Privacy Policy

Introduction

We respect your privacy and are committed to protecting it through this Privacy Policy ("Policy").

This Policy explains how Zoia LLC ("Zoia", "we", "us") collects, uses, and protects personal information when you access and use the zoia.ai website and related services (the "Website" or "Services").

This Policy applies solely to information collected through the Website and Services. By using the Website and Services, you agree to the terms of this Policy.

1. Automatic Collection of Information

When you access the Website, our servers may automatically collect limited information such as browser type, device information, operating system, access times, and pages visited.

This data is used solely for security, operational analytics, and service improvement purposes and does not identify individual users.

2. Collection of Personal Information

You may browse the Website without providing personal information.

To access certain features (such as account creation or contact forms), we may collect limited personal information, including:

  • Name
  • E-mail address
  • Account credentials (stored in hashed or encrypted form, as applicable)

Providing this information is voluntary, but some features may not be available without it.

3. Privacy of Children

The Website and Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

4. Use and Processing of Information

We process personal information only for legitimate business purposes, including:

  • Creating and managing user accounts
  • Providing access to the Services
  • Responding to inquiries and support requests
  • Improving Website functionality and security
  • Complying with legal obligations

Zoia acts as a data controller with respect to information collected through the Website.

Where applicable, processing is conducted in accordance with applicable data protection laws, including the GDPR.

5. Disclosure of Information

We do not sell or rent personal information.

Information may be shared only with trusted service providers (e.g., hosting, analytics) strictly for operating the Website and Services, or where required by law.

6. Retention of Information

Personal information is retained only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.

Users may request account deletion, subject to applicable legal requirements.

7. Information Security

We implement appropriate technical and organizational measures to protect personal information.

However, no method of transmission over the Internet is completely secure.

8. Links to Other Resources

The Website may contain links to third-party websites.

We are not responsible for the privacy practices of such external resources.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

10. Contact

For questions or requests related to this Privacy Policy, please contact us at:

[email protected]